Reply To: Re: Upholstery material

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#7327
62OF85conv
Participant

Yeah, the original -SAMPLES- that SMS sent me matched and were good quality
B U T the junk they sent to -fill- the order was garbage in three different
shades, two different surface types and rotten with age!!!

Their excuse to me was “I didnt start soon enuf” (whatever thats supposed to
mean????) AND Doug (the honcho) couldnt understand why antique car guys were
so particular!!!

Their excuse to my upholsterer was “a new guy in the warehouse”.

Seems like even a new guy would know you dont mix dye lotsn or types and
not to send old rotten junk!!

Could lose a lo0t of customers over an untrained employee.

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