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Just tried the link twice and all I get is

“Internet Explorer cannot display the webpage”

????????????

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Considering the price of gasoline is rising with no real end in
sight, you may want to think long and hard about changing to a
taller rear rather than a lower one.

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Yeah, the original -SAMPLES- that SMS sent me matched and were good quality
B U T the junk they sent to -fill- the order was garbage in three different
shades, two different surface types and rotten with age!!!

Their excuse to me was “I didnt start soon enuf” (whatever thats supposed to
mean????) AND Doug (the honcho) couldnt understand why antique car guys were
so particular!!!

Their excuse to my upholsterer was “a new guy in the warehouse”.

Seems like even a new guy would know you dont mix dye lotsn or types and
not to send old rotten junk!!

Could lose a lo0t of customers over an untrained employee.

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Not many people realize just how easy it is to get an old clock working.
Just a little spritz of cleaning and lubing and polish the points a bit
and 99% of clocks can be back in operation again.

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Like you I had been looking for something else. Was looking for another 62 Pontiac
Lemans conv like I had back in 62-71 LOL

No luck for months and then saw this F85 by accident. Part of an estate settlement
in Ohio. 3 days and they had only bid it up to $1126.23 Disgraceful!!!!
Since the seller stated in the ad that as a dealer he could pull the ad if it sold
locally, I sent him an email and then bid what I felt it was worth (from the pics).
I beat the reserve by a couple hundred bucks.
He closed the ad and I sent him a deposit. We arranged transport, I wired him the
balance and it arrived at my house less than a week later.

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Automotive Accents finished the upholstery on Dec 13 and I took the pictures I have posted on photobucket. You can compare with the original interior as shown on page 1.

http://s242.photobucket.com/albums/ff99/barney13w/Sally%20J%201962%20Olds%20Cutlass/

I got the car back home later that week and buttoned it up for the winter.(Since I’m not allowed a garage, I have to use a car cover and then a heavy tarp all of which has to be pretty well tied down against winter winds. It takes a fair amount of time to do and undo so once its stored I dont take it out again till the weather is pretty good).

I’m satisfied with the work Automotive Accents did and would recommend them here in Md. I’m still not happy with the SMS screwup and the inordinate amount of time it took to straighten it out! Anyone working in the business ought to know better than what they did!

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3 Days after Thanksgiving and Im still waiting. A job which should have
neem accomplished by end of Sept still drags on.

SMS finally did send material and Automotive Accents tells me it is OK this
time – and so far SMS has not charged me a 2nd time.
They came and removed the drivers ‘cobbled’ up seat and took it back to his
shop. I gave them an extra $150 for the lost time making me a -usable- seat
to bring the car home.
During the wait for SMS again the upholstery shop filled up with dealer
contracted work and Im back at the bottom of the que.

I was supposed to take a young couple to their wedding redception in the
convertible sort of a gift to them. Missed that.
There have been 3 funerals for club members where they wanted members with
their cars in the procession. Missed them.

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This experience has pretty much demoralized me. I had a very nice little car
which 4 previous owners had taken VERY GOOD care of. I have tried to be “the
5th” responsible owner and also treat this piece of history as it deserves.

I finally had to bring it home with one seat missing because the upholstery
shop needed their floor space (while THEY dicker with SMS over new material
to replace the junk). Every time I looked over at that empty space it made
me sick to look at the bare floor and nuts/bolts the shop left lying there
amid the ‘lint’ that collects unreachable under seats. Then at home I looked
at the seat the shop had cobbled back together with that junk material so I
could drive it home and to see the bottom ripped out on the side where the
seams had torn just from sitting ONCE, and to look at the upright back where
the shop had had to staple the side seams with cloth edging to hold the back
and sides together made me even sicker. What a disgrace!!

Monday Im hoping for some news from Automotive Accents, that they have been
able to prevail on SMS to do right by a customer. But I also fear that SMS
may well send more of the same and I will have to find another vinyl source
and pick something that WONT match the existing interior. But I just dont
have the money to do alll of it. (That will mean fighting SMS and the C.Card
company over a refund for all materials)

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A follow up to my original post regarding problems with SMS product.
(to recap) I had ordered two different colors of vinyl for the bucket seats L-1416
(light gold) 6 yards and L-1418 (dark gold/brown) 2 yards.

Got a call from my upholsterer this AM. Needed to see me about the problems.

The L-1416 material turned out to be -junk- (his term), The light colored material
(6yds required) had been sent in THREE 2 yard chunks.2 different thicknesses and 2
slightly different colors, the 3rd chunk totally lacked the proper ‘grain’ on the
surface – did not match either of the other two and all the material was O L D
stuff that tore as soon as they tried to use it.
The covers the upholsterer showed me (they had tried to use the two better pieces of
the L-1416 for the color/surface grains) were torn along the seams. It pulled out
like brittle paper as soon as it was touched!! He called SMS himself and laid out the
difficulties and -his- complaints.

Doug – the honcho who blamed me (???) – wont be back till Friday, Cust Srvc said they
couldnt do anything til then.

So the upholsterer is going to put the drivers seat back in the car (after a fashion)
so I can get it out of their shop. They are going to further converse with big Doug
and have correct replacements sent directly to them. They will look at the quality of
that merchandise and we’ll go from there.

If push comes to shove Im going to insist they refund my money and simply have the
shop get some lighter brown/gold material from a reliable source and the fron seats
just wont match the rear – at least for a long time.

I would definitely advise anyone to BEWARE of SMS!!! Maybe they were good in the past but this has been a very expensive NIGHTMARE!!!!!

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After they took almost a month to send samples and then the order, I missed the first appointment with the upholsterer; had to wait for a second window
at his establishment and he only found the problem when he started in on the
project today. I dont have time to wait for them to decide what they would
do; then send the material back and wait another month while they take
their time sending another order.

If I had known there was going to be a mismatch of colors and material I
would have only done one bucket. The drivers side was the only one that
had any tears. The passengers side was immaculate. Now it seems not only
wont the front match the rear; the two buckets wont even match each other.

On a pension with no raises for 3 years due to omobman and his mismanagement
of the economy, my wife and I dont have a lot of discretionary cash to play
with. We’re stuck. The best I can do is just grin and bear it. LOL

[Author]

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